Privacy Policy

1. Who we are

HH Venues is an independent venue sourcing agency based in Guildford, Surrey (company registration number 17445514). This policy explains how we collect, use and protect personal data submitted through this website. We are the data controller for the personal data described below.

2. Data we collect

When you submit an enquiry through our contact form, we collect the information you provide, which may include:

• Your full name
• Your email address
• Your phone number (optional)
• Details about your event: event type, approximate date, estimated number of guests and budget range (optional)
• Your message or brief

We do not collect any personal data through this website other than the information you choose to submit.

3. How we use your data

We use the data you submit to:

• Respond to your enquiry
• Understand your brief and carry out venue searches on your behalf
• Communicate with you about your enquiry and any resulting booking

The legal basis for this processing is your consent, which you provide by ticking the consent box when submitting the enquiry form. You may withdraw your consent at any time by contacting us using the details below.

4. Where your data is stored

Enquiry submissions are stored securely in our enquiry database, hosted by our website infrastructure provider. Access is restricted and data is transmitted over encrypted connections.

5. How long we keep your data

We retain enquiry data only for as long as necessary to respond to your enquiry and provide our service. Unless we have an ongoing client relationship with you, enquiry data is deleted no later than 24 months after our last contact with you.

6. Sharing your data

We never sell your personal data. We share relevant event details with venues only to the extent necessary to obtain proposals and fulfil your enquiry, and only with your knowledge.

7. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Restrict or object to our processing of your data
• Receive your data in a portable format
• Withdraw your consent at any time

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

8. Contact us about your data

To exercise any of your rights, or for any question about this policy, please contact:

Tatiana Tierney
Email: tatiana@hhvenues.co.uk
Phone: +44 (0) 7772 590 242

See also our contact page for all ways to reach us.